Question 1

What is Influentials?

Accepted Answer

Influentials is a European influencer and UGC platform that connects brands, agencies, and creators. We combine vetted creators, AI matching, and end-to-end campaign tooling so you can launch in days instead of weeks.

Question 2

How quickly can I launch a campaign?

Accepted Answer

Most brands publish their first brief within an hour of signing up. Creators usually apply within a few hours, and finished content typically lands inside a couple of days.

Question 3

How does AI creator matching work?

Accepted Answer

Our matching engine reads your brief, audience targets, and brand context, then scores every active creator against the campaign. You get a ranked shortlist with audience overlap, content style, and historical performance, with no manual searching.

Question 4

What content types can I run?

Accepted Answer

Influencer posts and stories on Instagram and TikTok, full UGC packages for paid social, and managed campaigns where our team operates everything for you. All formats include usage rights baked into the deliverable.

Question 5

How large is the creator network?

Accepted Answer

13,000+ vetted European creators, from nano-influencers to UGC specialists with multi-million reach. Every profile is screened before being admitted, and inactive accounts are pruned weekly.

Question 6

Do I own the content rights?

Accepted Answer

Yes. Every campaign ships with unlimited usage rights for paid and organic, with no per-post fees, no expiration, and no surprise renewals.

Question 7

Do you handle creator payouts and contracts?

Accepted Answer

Yes. Influentials handles contracts, briefs, deliverables, and payouts end-to-end. You fund the campaign once; we release payment via SEPA, card, or invoice the moment content is approved.

Question 8

Can agencies manage multiple clients in one workspace?

Accepted Answer

Yes. Agency workspaces let you separate clients, brand assets, briefs, and reporting, with team-level permissions and consolidated billing.

Question 9

How and when do creators get paid?

Accepted Answer

Creators are paid as soon as the brand approves the deliverable. Payouts go via SEPA in EUR, with no platform fees deducted from your fee.

Question 10

How do I join as a creator?

Accepted Answer

Apply at /become-a-creator. Our team reviews every profile manually, usually within 48 hours. You will need an active social profile and recent content samples.

Question 11

Which platforms do creators work on?

Accepted Answer

Instagram, TikTok, and YouTube are the most active. We also run UGC briefs that do not require a public following at all.

Question 12

Is there a minimum audience size?

Accepted Answer

No fixed threshold. We accept micro-creators with engaged communities, and UGC creators do not need any audience, just content quality.

Question 13

How much does Influentials cost?

Accepted Answer

Pay-per-campaign starts free with a 15% service fee on creator spend. Monthly subscriptions begin at €349/mo with reduced fees and unlock matching, analytics, and unlimited campaigns. Full breakdown on the pricing page.

Question 14

How is VAT and invoicing handled?

Accepted Answer

We invoice in EUR with reverse-charge VAT for EU-registered businesses, and standard VAT otherwise. All invoices are downloadable from your workspace.

Question 15

Can I cancel my subscription anytime?

Accepted Answer

Yes. Subscriptions cancel at the end of the current billing cycle, with no exit fees and no notice period. New plans include a 14-day money-back guarantee.

Question 16

How are managed campaigns priced?

Accepted Answer

Managed campaigns are quoted per project based on scope, deliverables, and creator tier. Get a tailored estimate by booking a demo with our team.

Question 17

How are creators vetted?

Accepted Answer

Every creator passes manual review covering identity, content quality, and audience authenticity before joining. Audience-fraud signals are monitored continuously, and fraudulent accounts are removed.

Question 18

Is the platform GDPR-compliant?

Accepted Answer

Yes. Data is stored in EU regions, processed under GDPR, and we sign data processing agreements on request. Creator personal data is never sold to third parties.

Question 19

What happens if a creator misses a deadline?

Accepted Answer

Our campaign team mediates first. If the creator cannot deliver, the brief is reassigned to a backup match at no extra cost; funds are protected in escrow until approval.

Everything brands, agencies, and creators ask

Getting started

For brands and agencies

For creators

Pricing and billing

Trust and safety

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